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Frequently Asked
Extra Details
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Are all your products Gluten -free ?With the exception of our Ginger Sesame Asian Dressing , our products are gluten free! However, they are not certified gluten free. They are made in a shared facility that could at times have gluten used and there is no guarantee that they have not come in contact with gluten. We do have a very thorough cleaning process before and after manufacturing our products. If you have a serious allergy to gluten or have been diagnosed with Celiac Disease, we recommend not using the products.
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Are your products nut-free?Yes! However, our sauces are produced in a facility that may also manufacturer and/or package goods that contain nuts.
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Are your products Soy & Sesame Free?Yes With the exception of our Ginger Sesame Asian Dressing , our products are Soy & Sesame free ! We do have a very thorough cleaning process before and after manufacturing our products, however, they are made in a shared facility that could at times have soy and sesame used in other products and there is no guarantee that they have not come in contact with these. If you have a serious allergy to either of these ingredients we recommend not using the products.
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Where can I find your products near me?https://www.omaandpopies.com/shop scroll down to locations.
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What can I do with these products?SO MUCH!! Use them to cook, marinade, saute', roast, grill, slather on roasted veggies, dipping sauces and even as a salad dressing! Need some more cooking inspiration? Head over to our recipe blog for some of our favorites!
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How long will your products last in the pantry?Refer to the best use by date on each bottle! Please note that the date printed means that's when we think is the "best quailty for freshness" use of our products. Our products typically maintain thier quailty longer when unopen up to one year pass the "Best Used" date.
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Do the sauces need to be refrigerated?Yes after opening - once open, they will last 8 months in your refrigerator.
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What kind of vinegar do you use?We use a blend of Apple Cider Vinegar and Distilled White Vinegar.
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What kind of salt is in your seasonings?The salt in our products contain 99.5% purified Kosher Pacific Ocean sea salt.
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What are the nutritional facts of your products?Each product has an ingredients list and nutritional fact section on its packaging. You can click a product in the shop to see a picture of each one!
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When will my order arrive?We do our best to ship all orders within 1-3 business days. Transit time with the shipping provider is not included and can range from 1-5 business days depending on your location.
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How do I change my order?Email us ASAP at omaandpopies@gmail.com. If the order has not been shipped, we will gladly change it for you.
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Do you ship internationally?At the moment we only ship domestically, within the US.
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What is your return policy?Our first priority is your satisfaction with our products. However, if the situation ever does arise where you are dissatisfied with our products, we conform to the following policies: -For health and safety reasons, we cannot accept physical product returns because our products are edible food items. -If you do have an issue with our products, please contact us within 30 days of purchasing them -We will refund you the full price of the item if you are dissatisfied with our product -We do not refund shipping charges -The full price of the item (excluding shipping fees) will be refunded to the same credit card you used to purchase the item -If your product is damaged or tampered with on receipt, please contact us immediately and we will have a replacement sent to you. We may need photographic evidence if it is a shipping issue, where goods were damaged during transit.
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Which payment methods do you accept?We accept all credit cards through Square & Paypal payment and cash sales. retailers can be invoiced with case pricing by emailing omaandpopies@gmail.com as well as local pickup. Looking to place a wholesale order? Click here Looking to purchase in store? Here's our locations
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Do you offer gift cards?Yes we offer e- gift cards starting @ $25- go to the menu bar and click on Gift cards.
If your question was not answered here, please email us at omaandpopies@gmail.com
and we will do our best to answer you promptly!
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